Contact Us
Questions about a doll, your order, or the collection? We reply within 1–2 business days.
Ways to reach us
- WhatsApp — wa.me/12024039752 (fastest)
- Email — support@brianpethome.com
- Contact form — use the form below and we will come back to you promptly
Call or Text (202) 403-9752
Fastest help is a phone call or text: (202) 403-9752 — or WhatsApp wa.me/12024039752.
Delivery & Order Details
Filling in your delivery, the doll you want and your payment method (Venmo, Cash App or Chime to (202) 403-9752, or bank transfer)? Use this form:
Order help
Order status, shipping or returns? Start with the FAQ and Shipping & Returns — most answers live there.